Method

Key findings (LEI results)

• UX practices used (multi-select): user interviews 20; surveys/feedback forms 29; student journey mapping 18; personas/empathy maps 17; wireframes/prototypes 33; card sorting/tree testing 6; none 3.
• Confidence applying UX: average 3.35/5.
• Experience: haven't thought about using ux 1; understand value but don't apply 0; would like to incorporate 9; sometimes apply informally 22; actively use methods/tools 11.
• Interest in learning more: average 4.85/5.
• Support preferences (multi-select): workshops/events 28; a ux knowledge base 24; exemplars/case studies 28; 1:1 support 12; short video explainers 17.
• Barriers (multi-select): time constraints 31; lack of training 15; limited tools/resources 22; team/academic resistance 19; don't know where to start 13; none 3.
• Preferred platform for future resources: canvas course 29; dedicated website 6; confluence 3; pdfs 3; other 2.
• Open-ended themes: interest in recognised upskilling/certificates; access to paid resources; exemplars and baseline quality standards; earlier usability testing; small-group training; "fewer clicks"; leadership awareness that ux testing is longer and continuous; encode best practices in course templates; helpful link shared (nngroup.com/articles/).

Implications

• Prioritise canvas as the preferred delivery platform for future ux-for-learning resources.
• Sequence support as: workshops + exemplars first, then a knowledge base, with short explainers and optional 1:1s.
• Design around time constraints; provide lightweight, start-here pathways.
• Plan for ongoing usability testing and leadership comms about cadence/effort.
• Schedule interviews with volunteers; consider micro-credentials.

Outreach status (TIU, UniSA)

The Jotform survey was distributed to TIU colleagues at UniSA post-session. The results have been added.

Artefacts